Return Policy
Nutrition balance for life, LLC is dedicated to providing the finest quality goods and services to our customers. If you are not happy with your order, return it within 30 days for a refund of the product purchase price less shipping charges, as charged by the manufacturer, plus a $6.00 drop ship fee. These amounts are charged by the manufacturer to drop ship your order. We absorbed these shipping costs when you ordered product. However when product is returned, these charges become customer responsibility and will be deducted prior to credit being issued). To avoid any dissatisfaction with returned products, it is in your best interest to research the specific product you wish to order and gather as much information from your healthcare practitioner or nutritionist as possible. You can always call our office at (972) 743-1425 and set up a short 15 minutes or half hour phone consult with our Founder/ Nutritionist Faye Elahi, M.S., M.A., to ensure that the proper product is ordered that best fits your individual needs. A separate consultation fee is going to be charged for Mrs. Faye Elahi’s time.
Please be aware that you need to call us before sending any returns. You must have a Return Authorization number to receive proper crediting. All returns must be made within 30 days of purchase date and a 15% restocking fee will be assessed. Please call us at (972) 743-1425 to arrange for a return.
Faye Elahi, M.S., M.A.
6101 Windcom Ct., Suite 100
Plano, TX 75093
972-743-1425
